Welcome to Purley Osteopaths

We are passionate about making a bigger difference in the lives of our clients and pride ourselves on providing lasting and self-sufficient solutions to long-term lower back pain. We work on a programme basis so that you are not only out of back pain for good, but also to enable you to start living a life of freedom and enjoyment without the fear that your pain will hold you back.

We offer a complimentary 45-minute consultation as a service to anyone who is curious about how we might be able to serve them. We ask for a minimum donation to our chosen charity ‘MIND’ as a way of ensuring that this time is valued and allows us to support a cause that is close to our hearts. The consultation is intended to gain clarity about your situation and to enable us to understand want you want and need. At the end of the consultation we will use our expert opinion, based on more than a decade of experience, to offer you bespoke advice, a referral or, one of our unique programmes, if it fits your needs.

 

Call now to book your complimentary consultation on 0208 396 6668.

 

If you have a more recent pain issue, we can also offer you an appointment with our fantastic associate Thomas.

Book Your Appointment

We are registered with the General Osteopathic Council, members of the Institute of Osteopathy and are fully insured.

Appointments

Availability

Appointment Types

Tuesday – 08:15 – 17:00

Wednesday – 08:15 – 18:00

Thursday – 08:15 – 17:00

Friday – 08:30 – 17:00

Saturday – 09:00 – 13:00

Initial Consultation
(45-60 minutes)                 

Follow up sessions
(30-45 minutes)

Home Visits

Home visits in the local area available – journey time and mileage chargeable- please enquire for details.

What To Expect

Our unique programmes

We use our three-step system to:

1. Identify the core of the pain that is affecting you.

2. Restore flexibility, strength and health in your body to resolve your pain.

3. Empower you with the mindset to provide a lasting and self-sufficient resolution to your pain.

 

Appointments with Thomas

A detailed case history will be taken including questions about your past medical history and current lifestyle, followed by a full assessment to help form a diagnosis and then treatment and advice that is appropriate. Follow up appointments will start with a quick review to discuss changes in your complaints since your previous appointment and then move onto most appropriate treatment and advice.

 What does Osteopathic treatment involve?

If it is determined to be safe and appropriate then you will be treated with a variety of manual therapy techniques (mobilisation, soft tissue techniques and manipulations). Osteopathic treatment can be divided into three main bodily systems; musculoskeletal (muscles, joints, ligament etc.), visceral (the organs and their attachments) and craniosacral (the cranium and the meninges). Based on the case history and findings from the assessment a treatment strategy will be proposed and explained that is tailored to you.

You may be required to undress to your underwear for your treatment – this allows for full assessment and treatment – so please wear suitable clothes or bring a t-shirt and shorts with you if you would prefer to wear those. You may also bring a friend or relative with you to any of your appointments.

For more information from the General Osteopathic Council about what to expect from your osteopath click this link here or contact us using the contact form.

Meet Your Osteopaths

Simon Rogers

For as long as I can remember, I have valued empathy and connection with people as it’s a way in which I connect to the joy of life. For me, the same is also true of sport and exercise. So, when I was deciding what I wanted to ‘do’ when I grew up, I very quickly concluded that I wanted to be a health practitioner. I wanted to be able to support people by creating the feeling of empathy, connection and vitality in their bodies so that they could live lives full of freedom and enjoyment. I have spent more than a decade in study and lecturing in Europe as well successfully working with thousands of clients. On moving back to the UK, my wife Amy and I created our unique system and programmes to support our clients to lasting and self-sufficient solutions to their long-term lower back pain challenges. Our clients are now not just surviving but thriving in their lives and we’ve been honoured to witness their journeys out of pain and into freedom and enjoyment.

Simon

Amy Rogers

I have always been hugely interested in health and well-being and the importance of both your mind and body being ‘fit’ and active. This has led me down many fascinating paths but, combining my knowledge and experience of being a practitioner for nearly a decade, I have developed a hugely fulfilling ‘career’, typically helping Mum’s overwhelmed by long-term pain and stress. I am a huge advocate of a holistic approach to life and healthcare and I aim to work in partnership with my lovely clients until they are fighting fit! When I am not in clinic you can usually find me meeting new people, exploring new places, teaching Pilates, cooking (well, usually mainly eating), or reading and learning to contribute to our Personal Growth Book Club!

Amy

Thomas Botfield

Thomas joined our team in October 2018. He is a fully qualified and insured Osteopath who treats a variety of ages and conditions using a range of techniques including a ‘hands on’ structural approach combined with a more subtle functional approach as well as advising on stretches and exercises to get the best results he can for his patients. He continues to build his professional knowledge with additional training, including Medical Acupuncture, and is particularly interested in working with performers such as dancers, actors, acrobats and musicians.

Testimonials

Contact

Visit Us

We are located at Confidental Clinic:

22 Brighton Road
Purley
Surrey
CR8 3AD

Privacy Policy

This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The General Data Protection Regulation (GDPR) which is EU wide and far more extensive than its predecessor the Data Protection Act, along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.
1 – Your Practice ‘Purley Osteopaths’,
based at Confidental Clinic, 22 Brighton Road, Purley, CR8 3AD, which hereafter for the purposes of this Privacy Notice will be referred to as Purley Osteopaths, is pleased to provide the following information:
2 – Who we are
Purley Osteopaths diagnose and treat health conditions. Treatments are carried out in accordance with the Institute of Osteopathy’s patient charter http://www.iosteopathy.org/osteopathy/the-patient-charter/. The practice may also provide other treatments, about which our staff will be pleased to provide more details.
3 – Personal Data
a) For the purposes of providing treatment, Purley Osteopaths may require detailed medical information. We will only collect what is relevant and necessary for your treatment. When you visit our practice, we will make notes which may include details concerning your medication, treatment and other issues affecting your health. This data is always held securely, is not shared with anyone not involved in your treatment, although for data storage purposes it may be handled by pre-vetted staff who have all signed an integrity and confidentiality agreement. To be able to process your personal data it is a condition of any treatment that you give your explicit consent to allow Purley Osteopaths to document and process your personal medical data. Contact details provided by you such as telephone numbers, email addresses, postal addresses may be used to remind you of future appointments and provide reports or other information concerning your treatment.
b) For marketing purposes, Purley Osteopaths may also use the contact details provided by you to respond to your enquiries, including making telephone contact and emailing information to you which the practice believes may be of interest to you.
c) In making initial contact with the practice you consent to Purley Osteopaths maintaining a marketing dialogue with you until you either opt out (which you can do at any time) or we decide to desist in promoting our services. Purley Osteopaths may occasionally also act on behalf of its patients in the capacity of data processor, when we may promote other practitioners based at our premises, who may not be employed by us. Purley Osteopaths do not broker your data and you can ask to be removed from our marketing database by emailing or phoning the practice using the contact details provided at the end of this Privacy Notice.
d) Some basic personal data may be collected about you from the marketing forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to, personally identifying information like Internet Protocol (IP) addresses.
e) Purley Osteopaths’ website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. WordPress.org uses cookies to help Osteopaths to identify and track visitors and their website access preferences. Purley Osteopaths’ website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Purley Osteopaths’ website.
f) Purley Osteopaths will only collect the information needed so that we can provide you with the services you require, the business does not sell or broker your data.
4 – Legal basis for processing any personal data
To meet our contractual obligations obtained from explicit Patient Consent and legitimate interest to respond to enquiries concerning the services provided.
5 – Legitimate interests pursued by Purley Osteopaths
To promote treatments for patients with all types of health problems indicated for osteopathic care.
6 – Consent
Through agreeing to this privacy notice you are consenting to Purley Osteopaths processing your personal data for the purposes outlined. You can withdraw consent at any time by using the postal, email address or telephone number provided at the end of this Privacy Notice.
7 – Disclosure
Purley Osteopaths will keep your personal information safe and secure, only staff engaged in providing your treatment will have access to your patient records and will have access to your contact details so that they can make appointments and manage your account. Purley Osteopaths will not disclose your Personal Information unless compelled to, in order to meet legal obligations, regulations or valid governmental requests. The practice may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of its staff.
8 – Retention Policy
Purley Osteopaths will process personal data during the duration of any treatment and will continue to store only the personal data needed for eight years after the contract has expired to meet any legal obligations. After eight years all personal data will be deleted, unless basic information needs to be retained by us to meet our future obligations to you, such as erasure details. Records concerning minors who have received treatment will be retained until the child has reached the age of 25.
9 – Data storage
All data held in the United Kingdom is GDPR compliant. Purley Osteopaths’ diary and online-note system is run by Cliniko which is based in Australia but has put measures in place and has been deemed compliant to GDPR standards by the Institute of Osteopathy.
10 – Your rights as a data subject
At any point whilst Purley Osteopaths are in possession of, or processing your personal data, all data subjects have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.
In the event that Purley Osteopaths refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge. At your request Purley Osteopaths can confirm what information it holds about you and how it is processed.
11 – You can request the following information:
Identity and the contact details of the person or organisation (Purley Osteopaths) that has determined how and why to process your data.
Contact details of the data protection officer, where applicable.
The purpose of the processing as well as the legal basis for processing.
If the processing is based on the legitimate interests of Purley Osteopaths and information about these interests.
The categories of personal data collected, stored and processed.
Recipient(s) or categories of recipients that the data is/will be disclosed to.
How long the data will be stored.
Details of your rights to correct, erasure, restrict or object to such processing.
Information about your right to withdraw consent at any time.
How to lodge a complaint with the supervisory authority (ICO).
Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
The source of personal data if it wasn’t collected directly from you.
Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
12 – To access what personal data is held, identification will be required
Purley Osteopaths will accept the following forms of identification (ID) when information on your personal data is requested: a copy of your driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Purley Osteopaths is dissatisfied with the quality, further information may be sought before personal data can be released. All requests should be made to info@purleyosteopaths.co.uk or by phoning 02083966668 or writing to us at the address further below.
13 Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Purley Osteopaths you have the right to complain to us. If you do not get a response within 30 days, you can complain to the ICO.
The details for each of these contacts are:
Amy Osland, Principal at Purley Osteopaths and/or Simon Rogers, Principal at Purley Osteopaths (Contact details as above)
Purley Osteopaths, Confidental Clinic, 22 Brighton Road, Purley, CR8 3AD
ICO
Wycliffe House, Water Lane, Wilmslow, SK9 5AF Telephone +44 (0) 303 123 1113 or email: https://ico.org.uk/global/contact-us/email/